Dear RCBs
SARS will be migrating to a new electronic services hosting platform in April as part of its plans to
upgrade its Information Technology (IT) systems. As a result, clients may experience intermittent
downtime from 17h00 on Friday 12 April 2019 to 06h00 on Tuesday 16 April 2019. This will impact the
following SARS systems:
SARS eFiling and SARS eFiling app (including registrations, filing, payment and the
functionality to upload supporting documents)
e@syFile™ Employer
SARS website.
For any assistance during this time, clients can go to any SARS branch or contact the SARS Contact
Centre on 080 000 7277 / +2711 602 2093 (during normal operating hours).
Please note: eFiling payments cannot be made during the downtime, but official alternative payment
methods will be available (click here for more info: SARS payment rules).
We apologise for any inconvenience caused and appreciate your co-operation.
Yours Sincerely
THE SOUTH AFRICAN REVENUE SERVICE
March 2019