Dear RCBs

SARS will be migrating to a new electronic services hosting platform in April as part of its plans to
upgrade its Information Technology (IT) systems. As a result, clients may experience intermittent
downtime from 17h00 on Friday 12 April 2019 to 06h00 on Tuesday 16 April 2019. This will impact the
following SARS systems:

 SARS eFiling and SARS eFiling app (including registrations, filing, payment and the
functionality to upload supporting documents)
 e@syFile™ Employer
 SARS website.

For any assistance during this time, clients can go to any SARS branch or contact the SARS Contact
Centre on 080 000 7277 / +2711 602 2093 (during normal operating hours).
Please note: eFiling payments cannot be made during the downtime, but official alternative payment
methods will be available (click here for more info: SARS payment rules).
We apologise for any inconvenience caused and appreciate your co-operation.

Yours Sincerely

March 2019